Posted in accordance with Texas Health and Safety Code § 181.105 (HB 4224, effective September 1, 2025).

Below are clear instructions for requesting your records, contacting our licensing board, and filing a consumer complaint.

1. How to Request Your Health Care Records

You have the right to request and receive copies of your health care records. All records requests must be submitted in writing.

• By email: frontdesk [at] fixmysportsinjury.com
• In person: at any of our locations below
• By mail: Spine & Sports Therapy, 3100 Timmons Ln, Suite 450, Houston, TX 77027
• Your request must state which doctor or doctors you are requesting records from.
• Please also include your full name, date of birth, phone number, the records you're requesting (and date range), and how you'd like to receive them (electronic or paper).
• Timing: We will provide your records within 15 business days of receiving your written request, as required by Texas law.
• Fees: A reasonable, cost-based fee may apply as permitted by law.
• Questions? Call (713) 629-9200 and we'll help you submit your request.

Our locations

• Houston: 3100 Timmons Ln, Suite 450, Houston, TX 77027
• Kingwood: 1801 Kingwood Dr., Suite 180, Kingwood, TX 77339
• The Woodlands: 2001 Timberloch Pl., Suite 500, The Woodlands, TX 77380

2. How to Contact Our Licensing Authority

Texas Board of Chiropractic Examiners (TBCE)

• Website: tbce.texas.gov
• Phone: (512) 305-6700 | Toll-free: (800) 821-3205
• Email: tbce@tbce.texas.gov
• Online complaint form: TBCE Complaint Portal
• Mail: Texas Board of Chiropractic Examiners, 1801 Congress Avenue, Ste. 10.500, Austin, Texas 78701-1319

3. How to File a Consumer Complaint

If you have a concern about the privacy of your health information or access to your records, you may file a complaint with the Office of the Texas Attorney General:

• Health care consumer information: texasattorneygeneral.gov/consumer-protection/health-care
• File online: texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
• Phone: (800) 621-0508
• Mail: Office of the Attorney General, Consumer Protection Division, P.O. Box 12548, Austin, TX 78711-2548

You may also file a federal health privacy complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: hhs.gov/ocr/complaints

We're always glad to help. If you have any question about your records, please reach out to us first at (713) 629-9200 — we'd love the chance to make it right.